Customer Relationship Management

CRM (Customer Relationship Management)

Is a technology to manage all company relationships and interactions with customers and potential customers. Aims to improve business relations. CRM helps companies stay in touch with customers, simplify operations, and improve profitability.

The Selected System

CRM systems are designed to collect information about customers through different channels - or contact points between the customer and the company - which can include the company's website, phone, direct mail, marketing materials, and social media. CRM systems can also give employees who face customers detailed personal information, registration date.To read more click here


In Brave we decided to choose an open source CRM system that has many factors, including design flexibility and Modification capability. One of the most popular of these systems is SuiteCRM system. The system is based on the programming languages ​​(PHP, Html, JavaScript and SQL) and can be modified and configured to meet the requirements of the agency by adding or changing the code through the programming languages ​​mentioned Above. The Source of the system can be obtained through the main Suitecrm site located at the button below